Your privacy is our priority. This document clearly outlines how kl108 collects, uses, stores and protects the personal data of every Malaysian user.
Six core principles that shape how kl108 handles user personal data
All data transmitted between your device and kl108's servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Your personal data is stored on servers protected by firewalls and strict access controls. Only authorized personnel may access your information, and every access is logged for audit purposes.
Our identity verification (KYC) process is designed to protect you, not burden you. Documents submitted are processed securely and are not shared with third parties without your consent.
Kl108 has never and will never sell, rent or trade users' personal data to third parties for marketing or commercial purposes. Your data belongs to you.
You have the right to access, correct, download, or request deletion of your personal data at any time via your account settings or by contacting our support team.
The kl108 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all our data handling practices comply with applicable local laws.
Our privacy team is available to assist you 24/7. Reach us via Live Chat on the platform or email us at [email protected]
View FAQImportant Note: This Privacy Policy describes the data protection practices of kl108 and forms part of Terms and Conditions ours. By using the kl108 platform, you acknowledge that you have read and fully understood this Privacy Policy.
Kl108 ("we", "Platform" or "kl108") is an online entertainment platform operator running under a valid international licence. In the course of our operations, we collect and process personal data of users who register for and use our services.
This Privacy Policy ("Policy") describes the types of personal data we collect, the purposes for which it is used, the parties who may have access to it, how we protect it, and your rights as a data subject. We are committed to managing your personal data responsibly, transparently, and in accordance with applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA).
This Policy applies to all users who access the kl108 platform via the website, mobile app, or any digital channel provided by kl108. If you have any questions about how we handle your personal data, do not hesitate to contact our team.
Kl108 only collects data necessary for legitimate purposes as stated in this Policy. The types of data we collect include:
| Data Categories | Examples of Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, photo | Registration form, KYC verification |
| Contact Data | Email address, phone number, residential address | Registration form, profile updates |
| Financial Data | Bank account number, e-wallet details, transaction history | Deposit and withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Automated system logs |
| Usage Data | Game history, betting records, session duration | In-platform activity |
| Cookie Data | Language preferences, session settings, analytics data | Cookies and tracking technologies |
We do not collect sensitive data such as medical information, political views, or religious beliefs unless required by applicable law. All data collected is limited to what is strictly necessary to provide kl108 services safely and effectively.
Data Minimisation Principle: kl108 practises the principle of data minimisation — we only collect information that is genuinely necessary for a specific purpose. We do not collect data excessively or for purposes not stated herein.
The personal data we collect is used exclusively for the following purposes:
Kl108 will not use your personal data for any purpose beyond those stated above without first obtaining your consent, unless required by law.
In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), kl108 processes your personal data on the following lawful bases:
If you wish to know the specific legal basis applied to a particular data processing activity, you may contact our privacy team at [email protected] for further information.
Kl108 does not sell, rent or trade your personal data. However, in the course of platform operations, we may share your personal data with the following categories of selected and trusted third parties:
All third parties that receive kl108 users' personal data are required to comply with strict data protection standards and may only use that data for agreed purposes. kl108 conducts due diligence assessments on all partners before any data sharing takes place.
Kl108 implements multiple layers of technical and organisational security to protect your personal data from unauthorised access, disclosure, alteration or destruction:
Your data retention period depends on the type of data and applicable legal requirements. Generally, active account data is retained for the duration of your kl108 membership plus any mandatory retention period required by law. Once an account is closed and the mandatory retention period has expired, data will be securely deleted or anonymised.
Action in the Event of a Data Breach: In the event of a data breach that affects your rights and freedoms, kl108 is committed to notifying you and the relevant authorities within the timeframe prescribed by law, along with full details of the incident and the remedial steps taken.
The kl108 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can control and manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality and user experience of the kl108 platform.
As a kl108 user and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you, including details on how it is used.
You may request correction of inaccurate or incomplete data through your profile settings or our support team.
Under certain circumstances, you may request deletion of your personal data, subject to legal data retention obligations.
You may object to the processing of your personal data for direct marketing purposes at any time by contacting us.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
You may request restriction of your personal data processing under certain circumstances, such as when the accuracy of the data is disputed.
To exercise any of the above rights, contact our privacy team at [email protected] stating the right you wish to exercise and the information required to verify your identity. We will process your request within 30 business days.
The kl108 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. Should we discover that a minor's personal data has been inadvertently collected, we will take immediate steps to delete that data and close the associated account.
To Parents & Guardians: If you believe your child has registered an account at kl108, please contact us immediately at [email protected]. We will thoroughly investigate the matter and take appropriate action, including account deletion and removal of all related data.
Kl108 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements or platform improvements. Each updated version will be published on this page with a clear effective date.
For changes deemed significant, we will notify you via in-platform notifications, email, or other appropriate communication channels before the changes take effect. Continued use of the kl108 platform after the effective date of such changes constitutes your acceptance of the updated Privacy Policy.
We recommend that you review this Privacy Policy periodically to ensure you are always informed about how we protect your personal data. The latest update date is always displayed at the top of this document.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the kl108 privacy team through the following channels:
We are committed to addressing every inquiry and complaint seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia or the relevant authority in your jurisdiction.
For issues related to responsible gaming and account limit management, please visit the Responsible Gaming our page for further information and assistance.
Join thousands of Malaysian players who trust kl108 as their safe, transparent, and responsible online entertainment platform.